Refund policy
Return & Refund Policy
Digital Products
All products sold by Orivion are digital products delivered electronically. Because digital products cannot be returned once they have been downloaded or accessed, all sales are final.
By completing a purchase on our website, you acknowledge and agree that you will receive immediate access to digital content and therefore waive your right to a return or refund, except in limited circumstances described below.
Refund Eligibility
Refunds may be considered only in the following situations:
• You were charged more than once for the same product.
• You did not receive access to your purchased product due to a technical issue.
• The product file is corrupted or inaccessible and we are unable to provide a working replacement.
If any of the above issues occur, please contact us and we will work to resolve the problem as quickly as possible.
Non-Refundable Situations
Refunds will not be issued for:
• Change of mind after purchase
• Lack of technical knowledge required to use the product
• Failure to read the product description before purchasing
• Downloading or accessing the product successfully
• Misuse or unauthorized distribution of the product
Requesting Support
If you experience any problems with your purchase, please contact us at:
Please include:
• your order number
• the email used for purchase
• a description of the issue
We will review your request and respond as soon as possible.
Policy Updates
Orivion reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will take effect immediately once published on this page.